Course evaluation template

Boost training effectiveness with a training survey 

A training survey template consists of questions that delve into the success of a given training session. Use the survey to identify elements of a course that should be improved. It is something you can implement in the middle of a training session to pick up signals from customers on what to improve going forward. It is also a valuable tool for when you want to gather feedback on how satisfied your participants and customers are with a completed course.

iPad displaying a training survey template with sections on training content, trainer feedback, training delivery, and logistics.

A training survey that provides valuable insight 

Get the training survey template today and get access to a set of questions that you can customise to the type of feedback you want from your participants. 

How does a training survey work?

A training survey functions as a tool you use to gather feedback from participants and customers on how they have experienced training sessions. It covers everything from course material to course instructor performance. A training survey functions well as an add-on to the general course evaluation. To streamline the process of executing on a training survey, you can use a training survey template that consists of questions from six different facets of training. This will give you a deeper understanding of what is working and what should be improved.

What is the difference between a training survey and training feedback?  

Depending on whether you are a course provider or a L&D operator who manages internal upskilling, you can use the two templates for different reasons: 

- The training survey functions as an in-depth exploration of the success of the training session, including onboarding into new tasks and upskilling in existing tasks on a higher knowledge level. 
- The training feedback is focused on the success of the specific training session, for instance a course in marketing 101.

A roadmap for improvement

There are six components a training survey should cover to be a comprehensive roadmap for improvement. They cover everything from the course material and instructor performance to general satisfaction level. 

1. Relevance of content 
2. Trainer effectiveness
3. Learning environment 
4. Participant engagement 
5. Skill application and retention 
6. Overall satisfaction and suggestions for improvement

Examples of training feedback questions

Relevance of content

1. Were the objectives for the training sessions defined and articulated clearly? 
2. Was the course material presented in an intuitive way?

Trainer effectiveness

1. Did the instructor engage and interact with the participants effectively? 
2. How well did the trainer answer your questions?

Learning environment

1. Was the temperature, lighting and physical parameters conducive to learning? 
2. If online, did you experience the platform as technically adequate? 

Participant engagement 

1. Were the activities and exercises relevant to the matter at hand? 
2. How well did the instructor facilitate interactions with the other participants?

Skill application and retention 

1. Will the training session improve your day-to-day performance and task execution? 
2. Did you get recommendations for continued learning or access to follow-up resources? 

Overall satisfaction

1. Would you recommend the course to colleagues?
2. What is one thing you think the course is missing?

Continuous course development in a TMS 

With the FrontCore Training Management System, you can access a course evaluation module in the software. It is easy to gather insights directly in the system after a course has completed. The TMS is a one-way stop to administrate your training business and continuously improve the learning courses you offer.

"The training survey template is a framework you can customise to your course catalogue and participants’ preferences in order to gather valuable insights on how they experience the course"

Eline Hagene, Senior Marketing Manager FrontCore